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Question: So who are you guys?

Answer: Good Question! Started in 2007, Haelan Health is a small comapany located just outside of Seattle, Washington. Our goal is to scout new and interesting health products from around the world and make them available and affordable to you, our customer. Our company President is Jared Todesco, he makes sure everything runs smooth on a day to day basis, and makes a point to personally answer your emails at Jared@haelanhealth.com. We also have a small IT team that handles the website, and a couple employees at any given time attending trade shows and setting up distributorships with new companies, as well as expanding our catalogue. Check back often, we are adding products all the time!

Question: What is your return policy?

Answer: We understand that buying new health products can be a little scary, so we have a 30 day money back guarantee on all products, no questions asked. You can see how to go about the process on our Shipping And Returns page. 

Question: Is my information safe with you?

Answer: Absolutely. We use 128 bit encryption on all transactions - this is known as a Secure Socket Layer and you should never buy from a site without one. We are also PCI compliant which means that your information is completely safe. 

Question: You don't share my info, do you?

Answer: Never. We value our relationships with our customers and would never act in a way that would jeapardize it. Furthermore, we understand that your health and lifestyle decisions are not always public knowledge, which is why our default packaging is discreet.   

Question: How do I know if one of your products is right for me?

Answer: We personally try every one of our products and can attest to their efficacy: we only include on our website the products that showed us results. That said, we do so under Doctor supervision and ask that you to do the same. There really is no substitute for a good doctor, and they can help you find complimentary lifestyle changes, that along with our products, can help you acheive your health goals. 

The products on our website have not been evaluated by the FDA and are not meant to treat or cure any disease. Always consult your doctor before starting or stopping any health regimen.  

Question: How does my purchase help undernourished children?

Answer: This is our favorite question to answer. Every time an item is purchased in our store, no matter how small, we donate enough money to Vitamin Angels to provide nutrition for an impoverished child for a year. Vitamin Angels is a non profit with a really good track record.